Delivery Excellence

Is decision latency killing your teams’ ability to deliver?

3-minute masterclass
Projective Delivery blog - jon Tyson picture
Projective Delivery blog - jon Tyson picture

Organisations can apply a relatively simple and lightweight assessment of the current delivery patterns to reveal the major underlying causes.

Working with our clients, we have observed 2 causes of execution latency popping up regularly :

  1. Prioritisation: Multiple conflicting priorities
  2. Decisions / signoffs: Decision latency becoming the norm

What is blocking your teams’ delivery?

Many organisations have teams working in agile delivery and waterfall delivery on  their transformations. There are challenges  coming  from across both frameworks.

The below diagram shows the main pain points a team could encounter. Can you identify yours?

Inspection: awareness is the first step

At Projective, we use our Heatmap diagnostic model to work with clients to reveal the collective view of the teams’ pain points. This raises the teams’ and management’s awareness and allows them to focus on impediments with the highest impact.

“Are you focusing on addressing your teams’ pain points to allow your organisation to flourish? Organisations need to continuously inspect and adapt their delivery model to allow their teams to grow further.”

What impediments are hindering your team’s delivery?

A cross-team diagnostic can help understanding the root causes of the organisation dysfunctional delivery patterns and the decision latency issues. It also reveals what of these patterns pertain to the organisation’s culture.

And now, priorities emerge …

The organisation can leverage on their key strengths to develop their priorities. 

A design thinking approach to understand how these delivery partners influence each other helps to see what strengths (in green on the example below) can counter dysfunctional delivery patterns in a constructive way to reduce decision and execution latency.

People, teams, roles impacted by those patterns at all levels need to be involved in the exercise to understand the patterns interactions and causal effects. From there, you can co-construct as a team the approach to solutions by relying on what people are best at. This eases everyone in embracing change. It also generates immediate buy-in and ensure better accuracy in selecting further actions that can really make a difference.

See the next 3MM on delivery to find out …