CBPR+ Exceptions & Investigations

Why banks should prioritise the migration of exceptions & investigations flows to CBPR+ now

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ISO 20022 migration, E&I readiness, CBPR+ compliance

As the payments industry advances along the ISO 20022 roadmap, one area stands out for its complexity and strategic importance: the migration of Exception and Investigation (E&I).

The migration is not only about format, going from free-format MTs to structured camt.110s and camt.111s, but also about moving from a bilateral, serial and inefficient setup to a centralised, orchestrated and optimised way of working. Through standardisation, better categorisation and more efficient investigation handling, banks can achieve significant operational gains.

Uitdagingen
  • IT & Operations transformation from free-format bilateral exchanges to a structured, centrally orchestrated setup
  • Hard deadlines in 2026 and 2027, while it took 7 years for payments to migrate
  • Translation-based solutions are impossible.
Opportunities
  • Industry-wide profit impact of $600M USD of more efficient exceptions & investigations processes
  • 80% time savings for cross-border non-complex investigations
  • ~1/3 of corporates favouring ISO 20022-based banks

(Source: Swift)

CBPR+ ISO20022 roadmap

Is your financial institution ready to receive E&I in ISO 20022 (camt.110) by 2026 and fully exchange camt. 110 and camt.111 by November 2027?

Read more about how the global migration to ISO 20022 marks the start of a new phase for banks here.

CBPR ISO 20022 roadmap

Why banks choose Projective Group


Projective Group has played a key role in implementing and overseeing the CBPR+ migration and is actively involved in this E&I transition. We support banks in creating and implementing a customised change strategy that leverages the benefits of ISO 20022 by integrating our Payments, Transformation, and Data expertise to provide hands-on support. ​

Our credentials

  • Projective Groupis in the driving seat for the Case Management product adoption at Swift.
  • We manage CBPR+ and ISO 20022 migrations, including E&I, for Tier 1 European banks, ensuring full compliance and seamless implementation.
  • With a strong track record in complex programme delivery and change management, we turn critical industry challenges into sustainable results.
  • More than 1.000 Financial Services specialists across Europe

Onze aanpak

Leveraging our payments expertise, operational excellence, and data capabilities to support your transformation, we offer a modular approach tailored to each bank’s specific needs.

CBPR+ approach Projective Group