Pensions Case

Change at a pension provider 

Date:June 22, 2022

A large Dutch pension provider wanted to receive, evaluate, plan, and execute changes from both customers and internal teams in a structured manner. The assignment was to collaborate with employees to design, introduce, and align this process with customers, followed by the actual implementation. 


This assignment was executed from the customer environment as a temporary project manager. We combined Prince2, Agile Scrum, and internal procedures to serve this higher goal.  

Our approach structure: 

  • Initiating the new way of working: Developing the desired situation and designing an appropriate change management procedure via workshops with the customer. 
  • Applying the new way of working: Implementing weekly stand-ups, monthly meetings with the customer, and a project reporting structure.  


Our approach resulted in: 

  • A new and enduring way of working with a clear distinction between run & change. 
  • A consistent prioritization and achievable change calendar. 
  • 50% increase in project realization. 
  • Up to 14%-time savings (1-5 hours per week) per employee. 

About Projective Group  

Established in 2006, Projective Group is a leading Financial Services change specialist. With deep expertise across practices in Data, Payments, Transformation and Risk & Compliance. 

We are recognised within the industry as a complete solutions provider, partnering with clients in Financial Services to provide resolutions that are both holistic and pragmatic.  We have evolved to become a trusted partner for companies that want to thrive and prosper in an ever-changing Financial Services landscape.