When a Test Manager for Core Banking and Payments at a major Dutch bank joined the Deep Dive into Instant Payments training at Projective Academy, she knew exactly what she was looking for. Having worked extensively with instant payments and SEPA, she was eager to deepen her expertise and stay ahead of upcoming market changes. The training fulfilled her expectations, as she shared that “Roderick is a very good teacher who explains things in a way that just sticks; you don’t need to read through hundreds of pages of documentation afterwards.”
Leading in a frontrunner market
Her work sits at the heart of one of the Netherlands’ most advanced banking environments. The country is known as a frontrunner in Instant Payments, and her organisation has been investing heavily to remain at the forefront. Over the past three years, the bank has implemented direct participation, achieved strong SLAs certified by Worldline, and ensured smooth, minimal downtime deployments.
“We’ve been working exhaustively to reach market standards,” she said. “Our performance is solid, our operations are smooth, and we provide the best customer experience. As we were preparing for the new requirements coming in October 2025, I wanted to make sure we stay ahead.”
Learning through precision and interaction
The Deep Dive into Instant Payments training provided exactly that opportunity. For this participant, it stood out for its clarity and precision. She described it as “very precise,” with all the key operational elements such as SLAs, accounting, and pre- and post-payment processing explained clearly.
The Deep Dive into Instant Payments training stood out for its clarity and precision, with all the key operational elements such as SLAs, accounting, and pre- and post-payment processing explained clearly.
The interactive setting, where participants from different countries and functions came together, was another major advantage. “A lot of questions were answered, and the group discussions brought insights from all angles: Product, legal, and operational.”
Turning knowledge into action
Back at the bank, the impact of the training was immediate. The team began applying lessons around address structures, timestamps, and SLA timings to fine-tune their performance ahead of upcoming tests. “The training at Projective Academy gave us enough time to align with our vendors and performance teams,” she said. “It was the best opportunity to make sure we were ready.”
Her experience reflects the philosophy of Projective Academy: transforming knowledge into real, measurable progress for financial institutions.
A trainer with deep industry experience
For trainer Roderick Kroon, Senior Consultant at Projective Group, this kind of practical application is exactly the goal. “We dive into what Instant Payments really mean for an organisation operationally, strategically, and technically,” he explained. “It’s not just about understanding the instrument; it’s about making it work within your organisation.”
It’s not just about understanding the instrument; it’s about making it work within your organisation.
Roderick brings first-hand experience from numerous client implementations across Europe, sharing pragmatic insights that help attendees bridge the gap between regulation, systems, and real-world delivery.
The training’s scope goes beyond technology. It helps participants understand how Instant Payments reshape the financial ecosystem, from operating models and compliance to customer experience and risk management. “People often see Instant Payments as a technology project,” Roderick said. “But it’s far from that. It creates huge opportunities, and understanding its full impact prepares you for the future.”
People often see Instant Payments as a technology project, but it’s far from that. It creates huge opportunities, and understanding its full impact prepares you for the future.
Preparing for the future of payments
The Deep Dive into Instant Payments training gave this Test Manager both a solid technical foundation and the foresight to help her organisation stay ahead in the evolving world of payments. “We had enough time to analyse what was missing, discuss it with vendors, and implement improvements,” she reflected. “It really helped us stay one step ahead.”
Join the next “Deep Dive into Instant Payments” session
If your organisation is preparing for new Instant Payments regulations or looking to improve operational excellence, this training is for you. Designed for professionals across payments, product, compliance, and operations, it provides the insight needed to make Instant Payments work in practice, not just on paper.
Upcoming sessions:
- 10 December 2025 | 09h00 – 17h00 | Driebergen
- 15 January 2026 | 09h00 – 17h00 | Diegem
No prior knowledge is required, only curiosity and the ambition to shape the future of payments.
About Projective Group
Established in 2006, Projective Group is a leading Financial Services change specialist.
We are recognised within the industry as a complete solutions provider, partnering with clients in Financial Services to provide resolutions that are both holistic and pragmatic. We have evolved to become a trusted partner for companies that want to thrive and prosper in an ever-changing Financial Services landscape.