As regulatory pressure intensifies across Europe, financial institutions are navigating the complexities of the Digital Operational Resilience Act (DORA). For one leading Belgian player, compliance with DORA’s Third-Party Risk Management (TPRM) requirements demanded more than a generic checklist. It called for a pragmatic, tailored approach that balanced regulatory expectations with operational reality. Projective Group stepped in to design and implement a right-sized solution - one that delivered sustainable compliance without compromising efficiency or business continuity.
The client
A leading financial institution in Belgium, operating under a candidate license and recognised as one of the more prominent players in the sector. Recently, the institution sought support in achieving compliance with the Digital Operational Resilience Act (DORA), with a specific focus on Third-Party Risk Management (TPRM).
The challenge
To achieve full compliance with DORA, particularly around the TPRM pillar. The client needed a tailored approach that aligned with its specific risk appetite, outsourcing profile, and operational capacity—without compromising cost efficiency or sustainability of compliance.
Our approach
We began by conducting a tailored assessment, recognising that each financial institution’s business model, product suite, and operational scale vary significantly. Rather than applying a one-size-fits-all model, we grounded our work in DORA’s framework but adapted it pragmatically to the client’s posture and market position.
Our methodology emphasised:
- A proportional application of DORA requirements based on institution size and complexity
- Practical alignment with operational capabilities to ensure sustainable compliance
- Co-creation of client-specific policies (e.g. outsourcing policy) to embed compliance within existing structures
Key results
- Developed a fully customised outsourcing policy aligned with the client’s risk profile and operational reality
- Ensured DORA TPRM compliance without overburdening internal resources
- Established a compliance posture that is both regulator-ready and operationally sustainable
- Enabled the client to maintain compliance without compromising cost efficiency or business continuity
About Projective Group
Established in 2006, Projective Group is a leading Financial Services change specialist.
We are recognised within the industry as a complete solutions provider, partnering with clients in Financial Services to provide resolutions that are both holistic and pragmatic. We have evolved to become a trusted partner for companies that want to thrive and prosper in an ever-changing Financial Services landscape.
