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AI in Transformation Office

AI in Transformation Office

Type:

(In-company) classroom

Duration:

4 hours

Level:

Practitioner

Language:

English, French & Dutch

Your Transformation Office teams get introduced to the rapidly evolving world of artificial intelligence, with a practical focus on how Copilot and AI agents can accelerate delivery, improve decisionmaking, and strengthen governance across projects, processes, and portfolios. 

This is not a general Copilot training, but a hands-on workshop tailored to the daily activities of Project Managers, Process Experts, and Portfolio Managers. Essential AI concepts, risks and safeguards, and prompting techniques are covered before the workshop takes a more practical turn with live demos and breakout exercises for building prompts and agents. 

The goal is an AI-powered Transformation Office — more predictable, more consistent, and more productive — while staying compliant, secure, and aligned with your company’s governance model. 

Course objectives

  • AI essentials: key concepts, risks, limitations, and responsible use.  
  • Effective prompting: how to structure prompts for clarity, accuracy, and better outcomes.  
  • Using Copilot in M365: practical demos in Excel, Outlook, Teams, and Word.  
  • Transformation Office use cases: project reporting, RAID logs, critical path analysis, process mapping, portfolio prioritisation, dependency tracking, and more.  
  • Building reusable AI assets: how to turn expert prompts into Copilot Agents and create team prompt libraries. 

Course outline

  • Setting the Context: AI concepts, pitfalls and how to mitigate them, responsible, use 
  • Copilot fundamentals: Copilot Chat as well as Copilot in Excel, Outlook and Teams 
  • Prompting techniques: anatomy of a prompt, good vs bad examples, prompt optimisation techniques 
  • Live demo: a concrete use case for which a prompt is created in under 10 minutes, followed by converting the prompt into an agent 
  • Break-out exercises: separate teams of Project Managers, Process Experts and Portfolio Managers select a scenario for which they can build a prompt and even an agent 
  • Group pitching: exercise results are presented in a closing plenary session, followed by the selection of the winner 

Reviews

Reviews

4.6 (out of 5)
“I've learned a lot; I already notice a difference in my work with my new knowledge.“
4.7 (out of 5)
Creating my own agent was the highlight. Much easier and more powerful than I expected.
5 (out of 5)
Great to understand not just how Copilot works, but how to use them in real Transformation Office use cases.
4.5 (out of 5)
The examples and demos made it clear how much Copilot can actually do to support the Transformation Office.
4.4 (out of 5)
The iterative, structured approach to prompting and agents was very valuable.

Logistics

Everything you need to know

  • When: On request
  • Where: On request or in our offices in Belgium, The Netherlands, Germany, France or the UK 
  • Duration: 4 hours
  • Price: On request
  • For whom: Transformation Office team members
  • Prerequisites: basic AI awareness equivalent to having followed the AI Awareness e-learning
  • Certification: Certificate of attendance
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