Gaby van den Berkmortel
Risk & Compliance Consultant
I have extensive (interim and project-)management experience in the financial services industry, both in a national (NL) and international setting. I have a broad business background, which enables me to ask the right questions about risks in the field of governance, risk and/or compliance. I am result-driven. I ensure feasibility and support by also involving the human side of changes. I can easily switch between board, supervisors, operational management and individuals. My expertise lies in supporting effective and responsible management: I am not satisfied until risks are consciously taken and appropriate measures are in place.
Relevant experience
- Lead remediation program regarding controlled business operations
- Lead Customer Due Diligence remediation program, gap analyses on data quality
- Compliance coaching
- Set up compliance related policies, processes and procedures , integrity risk related
- Policy development (outsourcing, data quality, customer contact strategy, culture –soft control)
- Compliance audits and reviews
- Training (development)
- Development of strategic risk management, internal control maturity model
- Execution of , and reporting on integrity related risk analysis
- Quality and lead time improvements in internal work processes
- Supervising reorganisations
- Development and implementation of Closed Books strategy
- Setting up profitable lead processes, customer information and segmentation, NPS rollout
