What is it like to guide a big company through an agile transformation? Which challenges does change hold, on an individual and an organisational level? What makes it challenging, and what makes it worth it? We recently had a chat with two of our younger Transformation Consultants to find out exactly that.
Dustin Nguyen is Transformation Consultant at ProjectiveGroup since August 2021 and started his consultancy career at Euroclear.
Ellen Delagrange is Business Consultant at ProjectiveGroup since October 2022, and is also working on a change management project at Euroclear.
To a certain extent, change is a natural part of our day-to-day reality. Some changes, however, are a little bigger, and pose some challenges. Think about starting a new job. This means:
For some, these challenges are thrilling, while for others it’s just plain stressful. But why is change so challenging? Because humans are creatures of habit. A big change, like starting a new job, means you can no longer rely on old patterns. This requires more effort and can come with a sense of loss of control, uncertainty and maybe even a threat to your identity.
A big company is essentially a group of individuals, that are structured in a specific way and are working together towards a specific goal. So, an Agile transformation brings similar challenges to the organisation as the ones an individual has when starting a new job.
A big company is essentially a group of individuals, that are structured in a specific way and are working together towards a specific goal.
The big difference is that with individual change, you’re pretty much in charge. But in an organisation, change is implemented from a strategic level. On an operational level, you just have to go with it. A second struggle is communication. Though it’s extremely difficult to cascade information in an effective and timely manner, it’s essential to ensure efficient collaboration.
So yes, change is difficult, and an organisational transformation comes with an additional set of challenges. But the good news is that is that change is a process. And those organisational challenges can also be dealt with by taking it step by step and strategizing the change.
The good news is that is that change is a process.
Be forewarned, because there are some specific struggles that come with being a transformation consultant at a big company.
You might be thinking: yikes, that doesn’t sound like fun at all! But here’s the thing. It’s true that nobody likes change, and at first you will most likely be met with some scrutiny. Change is very challenging, but it’s such a good learning experience. You may need some patience to see your impact on the client organisation, but once you do, it’s very rewarding. That’s why Dustin and Ellen would like to encourage you to induce change and keep growing.
Established in 2006, Projective Group is a leading Financial Services change specialist. With deep expertise across practices in Data, Payments, Transformation and Risk & Compliance.
We are recognised within the industry as a complete solutions provider, partnering with clients in Financial Services to provide resolutions that are both holistic and pragmatic. We have evolved to become a trusted partner for companies that want to thrive and prosper in an ever-changing Financial Services landscape.