Third-Party Risk Management (TPRM) becomes exponentially more complex in multinational environments, where regulatory standards, operating models, and team cultures vary widely. For a leading global insurer, fragmented processes and region-specific approaches created inefficiencies and risk blind spots. Projective Group led the transformation: shifting from a tech-first rollout to a globally aligned TPRM framework, establishing a consistent operating model across jurisdictions, and enabling smarter, scalable risk oversight through both process and platform.
The client
A leading multinational insurance provider, headquartered in the United States, operating across multiple regions. The company offers a mix of retail insurance, specialty insurance, and surety services.
The challenge
While the US-based Third-Party Risk Management (TPRM) office had adopted the Aravo system to manage vendor risk, global teams continued to rely on manual processes, including SharePoint-based contract storage. The client lacked a scalable, consistent global delivery model for TPRM, and regional differences in regulatory requirements, team structures, and culture created additional complexity.
Our approach
Operating as a Scrum Master and Program Manager, our consultant led the delivery from the UK, coordinating with risk, procurement, legal, and compliance teams globally. Key actions included:
- Re-aligning the program from a tech-led rollout to a framework-first strategy
- Establishing a global TPRM framework and target operating model
- Ensuring alignment with regional regulatory standards and business practices
- Facilitating executive-level governance through a senior SteerCo, including the Global CIO, CRO, and regional Chief Risk Officers
Key results
- Global TPRM framework that standardises third-party risk practices across all regions
- Improved visibility and consistency in vendor risk assessments across jurisdictions
- A defined process supporting key risk areas including data privacy, IT security, ESG, sustainability, and financial crime
- Ongoing implementation of a unified technology platform (Aravo) to support automation, workflow management, and contract storage
Über Projective Group
Gegründet im Jahr 2006 ist die Projective Group ein führender Spezialist für Change im Financial Service Bereich.
In der Branche sind wir als umfassender Lösungsanbieter anerkannt und arbeiten partnerschaftlich mit unseren Kunden zusammen, um ganzheitliche und pragmatische Lösungen zu bieten. Wir haben uns zu einem vertrauenswürdigen Partner für Unternehmen entwickelt, die in einer sich ständig wandelnden europäischen Finanz- und Unternehmenslandschaft erfolgreich sein und wachsen möchten.
